Frequently Asked Questions

Ordering & Shipping

Do you ship Australia-wide?

Yes! We ship to all states and territories across Australia. Shipping costs are calculated at checkout based on your location.

How long does delivery take?

Most orders are dispatched within 1-2 business days and typically arrive within 3-7 business days depending on your location.

What is your minimum order?

We don't have a minimum order requirement - you can order as few or as many bottles as you like!

Wine Information

Are your wines organic or natural?

We practice minimal intervention winemaking and work with growers who use sustainable and organic practices. Many of our wines are made with organically grown fruit, and we use wild fermentation and minimal additives wherever possible.

What does 'minimal intervention' mean?

Minimal intervention means we let the grapes do the talking. We use natural fermentation, gentle handling, and minimal additives to create wines that are honest expressions of their fruit and place.

Are your wines vegan-friendly?

Yes, all our wines are vegan-friendly as we use minimal fining agents. 

What temperature should I serve your wines?

White wines and Prosecco: 8-12°C (chilled)
Rosé: 10-12°C (lightly chilled)
Chilled reds: 12-15°C (lightly chilled) - 20 mins in the fridge is perfect
Full-bodied reds: 15-18°C (room temperature)

Storage & Cellaring

How should I store my wines?

Store wines in a cool, dark place away from direct sunlight and temperature fluctuations. Lay bottles on their side to keep the cork moist. Ideal storage temperature is 12-15°C.

Which wines can I cellar?

Wines like our Leo Italian Blend and The Beast Malbec are designed to age gracefully. Most of our wines are also delicious to drink now! Check individual product descriptions for cellaring recommendations.

Returns & Contact

What is your returns policy?

If you're not happy with your order, please contact us within 7 days of delivery. We'll work with you to make it right.

How can I contact you?

You can reach us through our Contact page or email us directly. We aim to respond to all enquiries within 24-48 hours.

Do you have a cellar door or tasting room?

Coming soon! We are currently building our new home in Green Point on the lovely Central Coast of NSW. Join our mailing list to hear about when we will be officially opened!

You can also taste our wines at restaurants, wine bars and bottle shops all over Australia. Get in touch if you want to find somewhere close to you!